In today’s fast paced retail industry, there’s never been a bigger need for fresh, innovative ideas. As a global business with over 2,100 stores in 26 countries, F&F recognises this and as part of the brand’s continued commitment to supporting young talent, we are proud to be working in partnership with the FRA.

The Academy offers students an ideal opportunity to learn and develop the essential skills required to succeed in the retail industry. Whether it is a career in store operations, buying, merchandising or design, the FRA is an unrivalled centre of excellence which helps ambitious young people to achieve their full potential.
As an expanding business, F&F offers various opportunities for young people, whether it is one of our many programmes or to gain work experience.

In the 4th year of our partnership with the FRA, our ENSPIRE programme, a pioneering initiative created to develop entry-level fashion talent, provided students with invaluable hands on experience whilst working towards an accredited vocational qualification. We currently have 12 students on the programme with a further 10 joining.
Sophie Cockrill – ENSPIRE Student on F&F

Abbie Pepper – ENSPIRE Student on F&F

The Additional Learning Support team supports students who need extra help with their studies. They may be students with specific learning difficulities/disabilities or with physical/sensory disbilities, medical issues and social, emotional, behavioural barriers to learning. The team can also provide support for students with English as an Additional Language.

It is important that you let us know as early as possible if you have any learning support needs. Declaring support needs will not be a barrier to be offered a place at FRA. If you want to talk to someone, please call 0300 247 3000 and ask for Student Services.

The Team:
Our three Learning Support specialists each work with a caseload of students who have told us they have learning support needs or have been identified offered support after they start at FRA. They provide ongoing support throughout the year, or until it is no longer needed. We offer in-class, small group and one-to-one support.

Examples of In-class support:
•    Keeping students refocused and on track with their work
•    Breaking down tasks
•    Rewording instructions
•    Support with applying Maths and English in lessons
•    Building confidence

Examples of small group and one-to-one learning support sessions:
•    Planning and structuring work
•    Time management
•    Understanding assignments
•    Strategies for specific learning difficulties such as dyslexia
•    Use of assistive technology
•    Screening for SpLD (specific learning difficulties)

Exam Access and Reasonable Adjustments:
The ALS team work with the English & Maths Co-oridinator and the Exams Officer to organise reasonable adjustments in exams for students who are ideitfied as needing them. This could take be:
•    A reader or scribe
•    A separate room
•    Extra time/Rest breaks
•    Use of specialist equipment such as a reading pen

A confidential one-to-one counselling and emotional support service, provided by a BACP qualified, on-site counsellor, is available to students who feel they need formal or informal emotional support. Issues commonly covered include dealing with stress, anxiety and depression.

As career progression into the Fashion Retail industry is built into all FRA courses, Student Services’ Careers IAG service focusses on supporting students applying to University via UCAS and on progression for students who decide that their future career does not lie in a Fashion Retail/Design environment.


What we do:
Student Services work in partnership with curriculum and Retail Liaison staff during Industry Weeks running whole group and small group sessions. In addition, an all year round drop-in and appointment service is also available. Support can include:
•    CV writing
•    Job searching
•    Interview techniques,
•    UCAS application processes
•    Student Finance
•    Budgeting
•    Applying for bursaries, grants and loans

Student Services also provide general welfare support for students regarding issues such as finance and budgeting, accommodation and homelessness and health and wellbeing, including issues with alcohol and drugs, eating and fitness.

FRA knows that learning from student feedback very important. Student Services staff facilitate the process through which students voices are heard. This happens in two main ways:

  • Learner Voice Meetings.
  • FRA Student Council meetings
Attending FRA is not just about studying for a qualification. The Student Services team run a range of enrichment theme days and weeks to help broaden students’ perspectives and knowledge. They also work with charity partners the Retail Trust and the Fashion and Textile Children’s Trust (FTCT) to provide volunteering and fundraising opportunities such as joining the FCTC’s Santa Fun Run Team and helping decorate and hosting at the Retail Trust’s prestigious fundraising balls.

The Student Services Manager is the FRA’s Designated Safeguarding Officer (DSO). Any reported concerns about students’ welfare, whether they are legally a child (under 18) or might be considered a vulnerable adult (18 or over) or concerns about a member of staff are dealt with by the DSO. The DSO is responsible for liaising with external agencies, including social care and health services and the Police in relation to safeguarding concerns.