FAQs We have answered the most commonly asked questions below: Where in London is The Fashion Retail Academy? How do I get there? The Fashion Retail Academy is located at 15 Gresse Street, London W1T 1QL close to Oxford Street and Tottenham Court Road, in the heart of London's fashion retail district. The nearest tube stations are Tottenham Court Road (Northern Line & Central Line), Goodge Street (Northern Line) and Oxford Circus (Central Line, Bakerloo Line & Victoria Line). There are numerous bus stops nearby. How do I find out which of the FRA courses is right for me? Go to the Courses page on our website. If you click on the box most appropriate to you (adult, school leaver etc) you will find a brief description of what is involved and a list of courses available. You can also register on our website to attend an Open Day, hear talks about the courses that interest you, see our facilities and chat to our staff and current students. Alternatively you can call our main reception and speak to our Customer Services Co-ordinator, Chloe Blake, who is there to help and advise you on what course may be the most suitable. On our careers page you can also look at a selection of roles within the fashion industry to find out more about the sort of careers our courses can lead to. These will give you an insight into what they do and what people currently in these roles have to say about them. When are your Open Days? Our Open Days are advertised on our website. Check the Event page for details. Can I speak to an adviser? What course can I study? You can contact the Fashion Retail Academy during normal working hours on 0300 247 4000 or by email: firstname.lastname@example.org Our Customer Services Co-ordinator, Chloe Blake, can help and advise you on which course is most suitable. How do I apply for a course? You will need to apply online for all of our courses at the Fashion Retail Academy. This includes Full Time, Fast Track, Summer Intensive and Short Courses. Follow the Apply Now button on the individual course page. If you are having trouble submitting your on-line application please call 0300 247 4000 and speak to Student Registry. When should I apply? Full Time and Fast Track courses Applications for September 2017 Full Time courses, February Fast Track and Summer Intensive courses are open now. Applications are received and processed throughout the academic year and you will be informed of the progress of your application at each stage. FRA Short Courses You can apply at any time for a course that has a published date and are welcome to book one or more course at a time. What is the Application Process? Apply online via our website at www.fashionretailacademy.ac.uk You will receive an email acknowledgement advising we have received your application We will request a reference from your nominated referee. Please advise your referee to send us this information via email (email@example.com) as soon as possible. We will review your application and invite you to an online assessment and/or interview (depending on the course you have applied to) within 14 days of receiving your application Following your interview/assessment you will receive a letter within 14 days of confirming whether or not you have been successful You need to confirm acceptance of place and pay the deposit payment of £350 (if over 19) within 14 days You will receive in the post general information, such as term dates, fees & funding and travel information from May onwards You will receive a letter advising enrolment details closer to the start of the course Timetables are issued upon enrolment I am an overseas applicant, how do I apply? The FRA welcomes international students on Level 4 courses with approval from the UK Visas and Immigration. Please apply via the Fashion Retail Academy website: www.fashionretailacademy.ac.uk For further information please email firstname.lastname@example.org or call 0300 247 4000 Do I need to have met the entry requirements when I apply? You do not need to have every entry requirement when making your initial application. However, you will need to be sure you can attain all requirements before you enrol on the course. If you are studying or re-taking a qualification you should show these as "pending" on your application form. I have changed my mind about which course I want to study, but have already submitted an application, what can I do? Please contact Student Registry on 0300 247 4000 immediately for advice. If there is availability on your chosen course we should be able to transfer your application. Will I be interviewed? If your written application is successful, you will be invited to come to the FRA for an interview. We can tell you more about the course, check that it is suited for you and that you understand the course content. If you don’t have all the entry requirements by the time of your interview you may be given a conditional offer, which means you must gain all the necessary qualifications stated in your offer before starting your studies at FRA. How shall I prepare and what shall I bring to an interview? We look for people who are committed, enthusiastic and keen to learn new skills before entering an exciting career in fashion retail. Tell us why you would like to join the course of your choice, and what you hope to gain from the experience. List your interests, talents and ambitions and your motivation for the course. Some courses require you to bring along a portfolio of work and depending on the level of your course, you may be asked to prepare a very short presentation to demonstrate your knowledge and research skills. If this applies to you, it will be explained in your letter inviting you to an interview. I needed particular grade/s to enrol on my course but I haven't achieved them, will I still be able to do my course? Please get in touch as soon as your exam results are published, you may still be able to do that course with some conditions and we may be able to help or advise you. I have just received my exam results, but have not yet applied for an FRA course, is it too late? If you are applying for a full time or fast track course, contact us as soon as possible. We will let you know what course places are available, depending on the time of year. When can I enrol for my course? If you applied for a Full Time or Fast Track course you will be invited to come on a specific date to complete your enrolment. You will be asked to bring a form of identity with you, proof of your exam results and means to pay your fees if applicable e.g. Debit or Credit card. I have received a letter inviting me in to enrol on my chosen course, but I am on holiday during enrolment week/s, what should I do? Please try to take holidays before the enrolment and induction weeks, as these are important times for you to settle in to the FRA, make some new friends and get all the information you need to give you a head start. However, if you are in this situation, please contact Student Registry to discuss with them. What will my timetable be and when will I get my timetable? You will be advised of your timetable during your induction. Timetables are given to you at the beginning of term so that you can plan your work commitments and other activities around your studies. How much will a course cost per year? Please go to the Fees page for further information. How do I pay my deposit? You have the following options to pay the deposit: Send a cheque payable to Fashion Retail Academy of £350 to Fashion Retail Academy, Finance Department, 7-15 Gresse Street, London W1T 1QT, or; Contact the Finance Department on 020 7307 2352 or 020 7307 2361 and pay by credit card or; By bank transfer to: Bank of Scotland, account name: Fashion Retail Academy, Account number:06079978, Sort Code: 80-20-00, Reference: your firstname and surname How can I get funding for my course? There are a range of Government funding and bursaries that can support you with your tuition fees as well as the cost of travel and study. These include an Advanced Learning Loan for learners aged 19 and over and our Discretionary Learner Support Fund. We aim to do our best to ensure that our industry recognised courses are accessible to all and that cost is not a barrier. For further information please go to Tuition Fees and Bursaries and discretionary student support. If you would like to talk to someone about funding, please contact Student Services on 0300 247 4000. Does the FRA offer any bursaries? Small bursaries are available after enrolment depending on personal circumstances and the student having demonstrated commitment to their studies. Further information about the different types of funding available can be found Tuition Fees & Bursaries and discretionary student support For further information contact Student Services on 0300 247 4000. If I have a question or query who do I contact? For further information contact Student Services on 0300 247 4000 during normal working hours or by email: email@example.com What do I do if I have non-UK qualifications? If you have non-UK qualifications we require you to submit a NARIC Statement of Comparability. Click here for more information and instructions on how to apply.