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Level 2 Retailer

Helping customers buy products or services from retail organisations such as department stores, garden centres, high street chains, supermarkets and online and mail order businesses…

As a Retailer apprentice you will assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till.

Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples.

Who is this apprenticeship for?

Whether you’re looking for your first role, or have some experience but want to top up your skills and competencies, then this course is for you. If you’re searching for a role, take a look at our vacancies.

Duration

A minimum of 12 months

Entry requirements

Employers will set their own entry requirements, but it is expected that the individual would have worked with an operational role within the industry to start on this apprenticeship standard. Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

Level

This standard is set at level 2

Learning Resources

We also have access to some amazing Industry resources that will enhance your understanding of how Industry use databases to support decisions. Some of our resources include;

www.wgsn.com

www.Edited.com

www.drapersonline.com

Career Progression

This apprenticeship provides an ideal stepping stone into specialist, team leading, supervisory or first line management roles within retail and higher-level training and apprenticeships