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Level 3 Retail Manager

Managing staff, their work and sales within a retail environment…

Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives and work with a wide range of people, requiring excellent communication skills.

Maximising income and minimising wastage are essential to the job and therefore individuals must develop a sound understanding of business and people management principles to support the achievement of the vision and objectives of the business. Retail managers champion the way for personal development, training and continuous improvement, encouraging their team to develop their own skills and abilities to enhance business performance and productivity.


Who is this apprenticeship for?

Whether you’re looking for your first role, or have some experience but want to top up your skills and competencies, then this course is for you. If you’re searching for a role, take a look at our vacancies.


Based on the entry requirements the minimum duration for this qualification is 12, but will typically be 18, months to complete

Entry requirements

Employers will set their own entry requirements, but it is expected that the individual would have worked within a supervisory role to start on this apprenticeship standard.


This apprenticeship standard is set at a level 4

Learning Resources

We also have access to some amazing Industry resources that will enhance your understanding of how Industry use databases to support decisions. Some of our resources include;

Career Progression

Progression from this apprenticeship would be into a retail store manager, senior retail manager, or area manager position

Typical job roles

Progression from this apprenticeship could be into Store Manager, Retail Store Manager, Commercial Manager, Sales Manager